Refund Policy

Last Updated: October 16, 2025

Thank you for choosing TECHNIO Digital Services (“we,” “our,” or “us”).
We value your trust and aim to provide the best quality in all our services, including Web Development, SEO, Digital Marketing, and Subscription Plans.

This Refund Policy explains the terms under which we issue refunds for products and services purchased through https://gettechnio.com.

1. General Policy

Due to the nature of our services — which involve time, resources, planning, and digital deliverables — all payments made to TECHNIO Digital Services are non-refundable, except in specific circumstances outlined below.

We strongly encourage clients to carefully review service details, timelines, and deliverables before making a purchase or subscription.

2. Non-Refundable Services

Refunds will not be issued for:

  • Web development or digital marketing projects after the project has started.

  • Subscription plans after the billing cycle has begun.

  • Setup fees, deposits, or advance payments.

  • Domain name purchases, hosting charges, third-party integrations, or paid tools.

  • Any work or service already delivered, in progress, or reserved.

3. Eligible Refund Scenarios

Refunds may be issued only under the following exceptional conditions:

  • Duplicate or accidental payment (verified by our billing team).

  • Technical or service failure caused solely by us, and no work has commenced.

  • Project cancellation before any work has started, and if no resources have been allocated.

In these cases, the amount refunded will be subject to a transaction and processing fee (if applicable).

4. Subscription Cancellations

  • Clients may cancel their subscription at any time.

  • No refunds will be issued for the current billing period once it has started.

  • After cancellation, services will remain active until the end of the current billing cycle.

5. Refund Request Procedure

If you believe you qualify for a refund, please follow this process:

  1. Email us at asktechnio@gmail.com with the subject “Refund Request – [Your Order/Invoice ID]”.

  2. Include your full name, contact details, service name, date of payment, and reason for the refund.

  3. Our billing team will review your request within 5–7 business days.

  4. If approved, refunds will be processed to the original payment method within 7–14 business days.

6. Late or Missing Refunds

If you haven’t received a refund within the specified time:

  • First, check your bank or payment provider account.

  • Contact your credit card company or payment gateway, as processing times may vary.

  • If you’ve done all of this and still haven’t received your refund, contact us at asktechnio@gmail.com

7. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time without prior notice.
The updated version will always be posted on this page with a revised “Last Updated” date.
Continued use of our services implies acceptance of the updated policy.

8. Contact Information

For refund-related questions or support, you can reach us at:

📧 Email: asktechnio@gmail.com
🌐 Website: https://gettechnio.com
📍 Company: TECHNIO Digital Services

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